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CUSTOMER CARE

We value you as a customer and take your feedback very seriously. If there has been an issue with your order, please contact us below. Please ensure to read the FAQs listed on this page for answers to common client questions.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

470-735-5607

or send us an email to:

chozencollection.business@gmail.com

Thanks for submitting!

RETURNS

Due to COVID-19, we are not currently accepting any returns or exchanges. If you have any manufacturing issues, please contact us right away. Thank you for your patience and understanding during this time.

FAQs

Do you provide International delivery?

 

We currently only offer domestic shipping on all of our products.

 

How do I return an item?

 

Unfortunately, we are not accepting returns at this time.

 

Where do your products ship from?

 

Our online boutique is based in Lithonia, Georgia.

All products ship from Georgia.

What payment methods do you accept?

 

We accept MasterCard, Visa, Discover, Paypal, and Cash App. Contact directly for cash app payments. 

How is your shipping calculated?

S&H cost based on weight of order.

Are your products tested?

All health based items are safety tested.

 

How can I contact your office?

 

Contact us here.  Someone will be in touch with you shortly.

What are your delivery options?

 

We are currently offering first-class shipping with USPS. Your products will be delivered within 7-10 business days.

Do you have any customer incentives?

Positive reviews receive 10% off their next purchase. Subscribe to our page for VIP Deals & Promotions

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